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“Malware”, short for malicious software, is an umbrella term that refers to any software program deliberately
created to perform an unauthorized and often harmful action. It is a simple combination of two words created to allow people to
talk about viruses and all other forms of malicious software in a general manner.
Viruses, backdoors, keyloggers, password stealers, and other Trojan horse programs, Word and Excel macro viruses , boot
sector viruses, script viruses (batch, windows shell, java, etc.) and Trojans, crimeware,spyware and adware are but a few
examples of what is considered malware.
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It was inevitable that the term malware would come about. It was once sufficient to call something a 'virus' or 'Trojan
horse', because at one time that's about all that existed in a landscape consisting mostly of DOS-based PCs. There were “worms”,
but worms affected only UNIX boxes and were of no great concern. Infection methods and vectors evolved, however. The terms virus
and Trojan no longer provide a satisfactory definition for all the types of rogue programs that exist. Several examples
follow:
- viruses attach themselves to application files and often reduce the PC's performance
- a Trojan may function as a password-stealer, making it possible for somebody to see confidential login ID and
user-password information.
- A vulnerability may lead to an exploit that allows an attacker complete control over the PC.
- Ransomware, actually a form of a Trojan, encrypts files. Its unique characteristic is that the attacker then demands
money from the user of the affected PC in order to receive the decryption key.
- Crimeware, an umbrella term in itself, refers to a malicious program deliberately programmed to initiate some form of
crime. These programs are typically Internet-based, and are usually closely associated to some form of identity theft.
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What to Do If Your Computer Is Infected
Sometimes even an experienced user will not realise that a computer is infected with a virus. This is because viruses can hide
among regular files, or camoflage themselves as standard files. This section contains a detailed discussion of the symptoms of virus infection,
how to recover data after a virus attack and how to prevent data from being corrupted by malware.
What you should do if you notice symptoms of infection
If you notice that your computer is functioning erratically
- Don't panic! This golden rule may prevent the loss of important data stored in your computer and help you
avoid unnecessary stress.
- Disconnect your computer from the Internet.
- If your computer is connected to a Local Area Network, disconnect it.
- If the computer cannot boot from the hard drive (error at startup), try to start the system in Safe Mode or
from the Windows boot disk
- Before taking any action, back up all critical data to an external drive (a floppy disk, CD, flash memory,
etc.).
- Install antivirus software if you do not have it installed.
- Download the latest updates for your antivirus database. If possible, do not use the infected computer to
download updates, but use a friend's computer, or a computer at your office, an Internet cafe, etc. This is important because if you are
connected to the Internet, a virus can send important information to third parties or may try to send itself to all email addresses in your
address book. You may also be able to obtain updates for your antivirus software on CD-ROM from the software vendors or authorized
dealers.
- Perform a full system scan.

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